for Accident Assistance
24hr Recovery: 0800 432 0874
Estimates are provided by appointment only.
Driving license, proof of identity, insurance policy document and copy of your claim form (if available).
Because we are aware of industry requirements, we can normally speed up the claim to repair authorisation process.
Work will begin once we have authorisation from your insurer or your authority if you decide to pay for the repair.
Various reason may cause delay, the most common being; obtaining authorisation, parts delays or additional parts.
Normally yes, but claims are subject to your insurance company approval.
Yes for collection and redelivery. We may also perform a road test after the repair process.
We will inform you a day before your car is ready for collection.
We examine the level of cover and notify you of any excess that may be required to pay, this is normally a one-off payment. However, some claims may be subject to VAT and/or betterment charges imposed by your insurer.
We accept any major credit or debit card. Cheques will not be accepted.
Should there be any problem post-repair, you can return to us under guarantee.
Subject to your insurer, we normally organise a courtesy car for you.
You will be liable for any damage (including scuffs, soiled trim or third party damage) plus any fixed penalty notices, speeding fines and/or congestion charges. Unpaid fines notified to Ringways will incur additional management charges.