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Ringways Complaint Resolution Centre

At Ringways, we always try to provide the best customer service. We like to think we are progressive company, that’s why if you think there’s something more we can do, please let us know.

We hope that you're pleased with any purchase you made or service you received from Ringways and that you'll never have to complain, however if there is something you're not happy with we'd like you to tell us about it to give us the opportunity to work with you to try and put things right.

Please use any of the following contact methods to let us know your concerns:

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Call Us

If you have a concern and would like to speak to a member of our customer care team call on:

0845 415 0415
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EMail Us

If you have a concern and would like to email us, please complete our simple contact form. A member of our Ringways team will respond within 24 hours.

Email my concern

Email Us Today


Please complete our simple contact form below, and one of our helpful members of staff will contact you as soon as possible.

Thank you ! We have received your message.

Details gathered could be used either by ourselves, our agents acting on our behalf, Ringways Motor Group companies resident in the UK, or their agents to communicate with you by post, telephone, fax or e-mail. The use of the data would be restricted to providing you with information that may be of interest to you about the group's products and services, or to obtain your opinions through market research.

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Visit Us

Visit us in person at any of our locations.
Simply click here for addresses and directions.

View Locations
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Write to us

Please include: Your Full Name, Address, Vehicle Registration, Dealership or Department you dealt with, a description of your concerns , your best contact details.

Ringways Garages (Leeds) Ltd, Whitehall Rd, Leeds, LS12 5NL

Locations


Ringways (Leeds) Ltd

Ford & Kia Showrooms
Whitehall Road, Leeds,
West Yorks, Leeds LS12 5NL

Ringways (Doncaster) Ltd

Kia Showroom
Bullrush Grove, Balby,
Doncaster, DN4 8SJ


Service & After Sales


Whitehall Road, Leeds,
West Yorks, Leeds LS12 4TG


Ringways Accident Repair


Unit 2c, Elland Way,
Leeds LS11 0EY

Any complaint processed through these procedures will be dealt with in accordance with the requirements of the Data Protection Act 1998.

Ringways Motor Group subscribes to Motor Codes the motor industry's code of practice. If you feel that we have not resolved your complaint within a reasonable timescale, you may wish to refer the dispute to Motor Codes Ltd. They provide a Chartered Trading Standards Institute (CTSI) Certified Alternative Dispute Resolution (ADR) Service that we are prepared to engage with through the ADR process. Further details can be found at http://adr.motorcodes.co.uk or alternatively you can contact their advice line on 020 7344 1651.

For insurance or any regulated credit or hire agreement disputes that you remain dissatisfied with after our final response or update provided at eight weeks, you can contact the Financial Ombudsman Service. The Financial Ombudsman Service offers free, independent and impartial advice.

The Financial Ombudsman Service consumer helpline is available on 0800 0234 567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk Alternatively you can email them at complaint.info@financial-ombudsman.org.uk or write to: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Ringways Resolution Centre

Motor Trade Partnership Approved Motor Codes RAA