At Ringways, we always try to provide the best customer service. We like to think we are progressive company, that’s why if you think there’s something more we can do, please let us know.
We hope that you're pleased with any purchase you made or service you received from Ringways and that you'll never have to complain, however if there is something you're not happy with we'd like you to tell us about it to give us the opportunity to work with you to try and put things right.
Please use any of the following contact methods to let us know your concerns:
If you have a concern and would like to speak to a member of our customer care team call on:
If you have a concern and would like to email us, please complete our simple contact form. A member of our Ringways team will respond within 24 hours.
Please complete our simple contact form below, and one of our helpful members of staff will contact you as soon as possible.
Visit us in person at any of our locations.
Simply click here for addresses and directions.
Please include: Your Full Name, Address, Vehicle Registration, Dealership or Department you dealt with, a description of your concerns , your best contact details.
Ringways (Leeds) Ltd
Ford & Kia Showrooms
Whitehall Road, Leeds,
West Yorks, Leeds LS12 5NL
Ringways (Doncaster) Ltd
Bullrush Grove, Balby,
Doncaster, DN4 8SJ
Service & After Sales
Whitehall Road, Leeds,
West Yorks, Leeds LS12 4TG
Ringways Accident Repair
Unit 2c, Elland Way,
Leeds LS11 0EY
Any complaint processed through these procedures will be dealt with in accordance with the requirements of the Data Protection Act 1998.
Ringways Motor Group subscribes to Motor Codes the motor industry's code of practice. If you feel that we have not resolved your complaint within a reasonable timescale, you may wish to refer the dispute to Motor Codes Ltd. They provide a Chartered Trading Standards Institute (CTSI) Certified Alternative Dispute Resolution (ADR) Service that we are prepared to engage with through the ADR process. Further details can be found at http://adr.motorcodes.co.uk or alternatively you can contact their advice line on 020 7344 1651.
For insurance or any regulated credit or hire agreement disputes that you remain dissatisfied with after our final response or update provided at eight weeks, you can contact the Financial Ombudsman Service. The Financial Ombudsman Service offers free, independent and impartial advice.
The Financial Ombudsman Service consumer helpline is available on 0800 0234 567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk Alternatively you can email them at firstname.lastname@example.org or write to: Financial Ombudsman Service, Exchange Tower, London, E14 9SR