STATEMENT FROM STEPHEN RUSSELL, GROUP MANAGING DIRECTOR
WE ARE OPEN FOR BUSINESS
After the Government announcement regarding further National restrictions from Tuesday 5th January, I wanted to outline how we will be here to help our customers and to keep the country moving while working within the guidance laid out by Government.
Firstly please be reassured if you have a vehicle to collect or are booked in for an existing appointment at one our service centres or body shop then your appointment can still go ahead. The team will be in touch with you to discuss any changes that we may have to make.
Under Government guidelines our Aftersales departments are classed as essential, as such service, parts and body shop departments will be open as normal, operating in a Covid secure environment. This does mean that we must operate an appointment only basis.
However, From Tuesday 5th January our Sales showrooms will be closed until further notice although we remain open for vehicle sales with our ONLINE SALES TEAM working remotely.
We are retail ready, open for business and able to offer you a full remote sales service, but we must do things a little differently, as follows:
Our online team will handle any incoming enquiries on new or used vehicles including cars and vans.
We can offer you an online appointment via Zoom, WhatsApp or Facetime, conduct online product presentations and videos of the vehicle you may be interested in.
We can complete all of the paperwork online and conduct a socially distanced handover using our click and collect service.
You can reserve a vehicle on our website for just £99 with the peace of mind that if you change your mind it is fully refundable .
If you have a vehicle already on order with us, please do not worry. We can still offer you a professional handover using the click and collect process. Click and collect handovers will take place from a designated handover area with full social distancing practices in place.
In summary, we are open for business.
Service, parts and body shop are open as usual, with strict Covid procedures in place.
New and used vehicle sales also remain open, operating a remote online service.
Our colleagues remain on hand to assist you with all your motoring needs and you can contact us as follows:
Visit www.ringways.co.uk where our live chat can be used, or click on the REQUEST CONTACT tab.
Call 0345 415 0415 for sales
Call 0345 121 4546 for service
Call 0113 399 7314 or 01302 384362 for parts
Call 0345 121 4546 for body shop
Or you can message us Facebook, Instagram, Linkedin or Twitter.
May we thank you for your patience, and for working with us to ensure our dealerships are a safe place to visit and work.
We are open for business, but regarding new and used vehicle sales please call us rather than visit.
May we wish you and your families a safe winter and we very much look forward to welcoming you back to our showrooms very soon.
Group Managing Director